Business Analysis Support
Map processes, gather requirements and support business improvement.
- LevelIntermediateTechnology
- AccessStart freeFull pathway in NIBS Plus
- Workplace Lab6 tasksReal work, assessed
What you'll do every day
- Map how a business process actually works
- Gather and document requirements from stakeholders
- Analyse a problem with data
- Prepare workshop material and capture the outcomes
- Document an improvement and its business case
- Support the implementation and check it worked
Skills you'll build
5 skills, each with its own courses and the other careers that use it.
-
Business analysis
Used in 3 career paths
-
Data
Used in 3 career paths
-
Microsoft Excel
4 courses open now
Used in 9 career paths
-
Business communication
Used in 8 career paths
-
Project tools
2 courses open now
Used in 2 career paths
Tools you'll use
- Diagramming tools
- Microsoft Excel
- Microsoft 365
- Project boards
Named as the tools the job uses. NIBS claims no relationship with any vendor.
Your pathway, step by step
Start free; NIBS Plus opens the full pathway and the Workplace Lab.
- Foundation Digital Workplace Foundation: the systems, files and communication every office runs on.
- Skill Courses The skills this role needs, one short course at a time.
- Workplace Lab 6 practical tasks in the software the job uses.
- Portfolio The documents, spreadsheets and records you produced, kept as evidence.
- NIBS Credential Assessed against the NIBS standard and recorded on your Skills Passport.
- Professional Recognition What membership, CPD and designations mean in your field.
- Formal Progression The Small Business Consultant occupational qualification, where it is offered.
The full Role Pathway for this career is in development. The courses below already cover its core skills and count toward it.
Start with these courses
- Office Productivity Excel for Workplace Administration Managers make decisions from numbers an administrator captured: how many client requests are open, what the office spent, which service is growing. If the data is wrong, the decision is wrong, and nobody notices until it costs money. Included in NIBS Plus View course
- Project Work Project Administration Essentials Plans are carried out one action at a time. When actions have no owner, no date or no follow-up, they go quiet, and quiet actions become late milestones. Included in NIBS Plus View course
Workplace Lab: the 6 tasks
Your simulated employer sends the brief and the files. You do the work in the real software; a facilitator assesses it against the NIBS standard.
- 1 Map the order-to-cash process of a simulated business
- 2 Interview three stakeholders and document requirements
- 3 Analyse a month of complaints data and find the cause
- 4 Facilitate a process workshop and capture decisions
- 5 Write the improvement proposal with a simple business case
- 6 Track the change through implementation
Where it leads
Job titles employers use for this work.
- Business Analysis Support
- Junior Business Analyst
- Process Analyst
- Business Support Analyst
Vacancies, learnerships and internships are posted in NIBS Campus as they come. NIBS does not guarantee placement.
Professional recognition
Learning can lead to a profession. Here is what that means for this career.
Professional body to be confirmed
NIBS names a body here only once it is the relevant one for this role. Membership of a professional body gives you a community, a standard of practice, continuing professional development and, in time, a designation.
CPD: recognition subject to approval. NIBS claims none until a body approves an activity.
Formal progression
Where a formal qualification is offered, this career leads toward it. A separate programme with its own registration, assessment and fees, never included in NIBS Plus.
Become a Business Analysis Support.
Join NIBS Campus free and take the first course today. Add NIBS Plus when you want the full pathway and the Workplace Lab.