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NIBSQCTO-accredited Skills Development Provider

Learn the skills employers ask for.

Pick a skill and see the courses that teach it and the careers that use it. Free courses need only a NIBS Campus account.

  • Skills11across 3 clusters
  • Courses272 free
  • Careers12that use them
  • AccessStart freeRest in NIBS Plus
Learners concentrating on a laptop screen together at a NIBS session.
27 courses2 free to start

Software and tools

The tools every office runs on. Learn them properly, then use them in real tasks.

6 skills

  • Microsoft Excel

    Organise, analyse and report workplace information in spreadsheets.

    4 courses open now

    Used in 9 career paths

  • Microsoft 365

    Run the everyday office: documents, email, calendars, files and meetings.

    6 courses open now

    Used in 2 career paths

  • CRM

    Manage customers, leads, enquiries and follow-ups in one system.

    2 courses open now

    Used in 2 career paths

  • Project tools

    Plan, track and report project work on boards, schedules and trackers.

    2 courses open now

    Used in 2 career paths

  • AI productivity

    Use AI tools to draft, summarise, check and organise work, and verify what they produce.

    1 course open now

  • Cybersecurity

    Protect information, accounts and devices, and recognise an attack when you see one.

    1 course open now

Business and administration

How work gets done: records, money, people, suppliers and the paperwork behind them.

4 skills

  • Records and information management

    Keep documents and records so they can be found, trusted and retained.

    2 courses open now

    Used in 6 career paths

  • Customer service

    Handle enquiries, complaints and service standards so customers come back.

    8 courses open now

    Used in 3 career paths

  • Project administration

    Project documents, schedules, meetings, risks and status reports.

    3 courses open now

    Used in 2 career paths

  • Meetings and diary management

    Agendas, minutes, actions, calendars and travel for managers and teams.

    1 course open now

    Used in 2 career paths

Digital and technology

The digital habits employers now expect, from working online safely to using AI well.

1 skill

Three kinds of learning.

Short when you need one skill, longer when you want a career. All of it on one Skills Passport.

  1. 1 to 10 hours

    Skill Course

    One skill, with practice, for a Certificate of Completion.

    27 open now, 2 free

    See courses
  2. 8 to 12 weeks

    Role Pathway

    A whole job: the workflow, the tools and the Workplace Lab.

    5 open now; 13 coming soon

    Explore careers
  3. Formal route

    Qualification

    A registered occupational qualification, where accreditation is confirmed.

    Listed as each is confirmed

    See qualifications

Start with one skill.

Join NIBS Campus free, take a first course today, and see every career it opens.